Better Products,
Better Prices — Every Day

Privacy Policy

Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read it carefully.

1. Information We Collect

Personal Data: When you register, place an order, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details (processed securely by third-party payment processors).

Usage Data: We automatically collect certain information about your device and browsing actions, including IP address, browser type, pages visited, and referring URLs, using cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including sending order confirmations and tracking updates.
• Communicate with you about your account, purchases, or customer service inquiries.
• Personalize your experience and improve our website, products, and services.
• Send you promotional emails (you may opt out at any time).
• Detect, prevent, and address fraud, security, or technical issues.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you (e.g., shipping carriers, payment processors), as long as they agree to keep this information confidential.

We may also disclose information when required by law or to protect our rights, property, or safety.

4. Your Rights and Choices

Depending on your state of residence, you may have the right to access, correct, or delete your personal information, and to opt out of the sale of your information (we do not sell it). To exercise these rights, please contact us at privacy@snapbasket.org.

You can manage cookie preferences through your browser settings and unsubscribe from marketing emails using the link in those emails.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an "Effective Date" and will be effective as soon as it is accessible. We encourage you to review this page periodically.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@snapbasket.org
Address: 521 Avenue J Pl, Conroe, TX 77301, USA

Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the Snap Basket website and your purchase of products from us. By accessing or using our site, you agree to be bound by these Terms.

1. General

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the site constitutes acceptance of the revised Terms.

2. Eligibility

You must be at least 18 years old or have parental consent to make a purchase. By placing an order, you represent that you are legally capable of entering into binding contracts.

3. Product Information and Pricing

We strive to display accurate product descriptions and prices. However, errors may occur. We reserve the right to correct any errors and to change or update information at any time without prior notice. If a product is listed at an incorrect price, we may cancel orders placed for that product.

4. Orders and Payment

All orders are subject to acceptance and availability. We may refuse or cancel any order for reasons including suspected fraud or unauthorized transactions. Payment must be made at the time of order. We accept various payment methods as indicated on our site. By providing payment information, you represent that you are authorized to use the payment method.

5. Shipping and Delivery

Shipping and delivery dates are estimates only. We are not liable for delays caused by carriers or unforeseen circumstances. Risk of loss passes to you upon delivery to the carrier.

6. Returns and Refunds

Our Return & Refund Policy is incorporated into these Terms by reference. Please review it carefully before making a purchase.

7. Intellectual Property

All content on this site, including text, graphics, logos, images, and software, is the property of Snap Basket or its licensors and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Snap Basket be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, arising out of or in connection with your use of the site or products purchased.

9. Indemnification

You agree to indemnify and hold harmless Snap Basket and its officers, employees, and affiliates from any claims, damages, or expenses arising out of your breach of these Terms or your violation of any law or third-party rights.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the state in which we operate, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of the site shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, and judgment on the award may be entered in any court having jurisdiction.

11. Contact

For questions regarding these Terms, please contact us at legal@snapbasket.org.

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not, we're here to help.

1. Return Window

You have 7-15 calendar days from the date you received your item to request a return. To be eligible, items must be unused, in the same condition that you received them, and in the original packaging. Proof of purchase is required.

2. Non-Returnable Items

Certain items cannot be returned, including:

• Gift cards
• Perishable goods (e.g., food, flowers)
• Personal care items (e.g., skincare, cosmetics) if opened
• Custom or personalized products
• Items marked as "final sale"

3. How to Initiate a Return

To start a return, contact our customer service at support@snapbasket.org with your order number and reason for return. We will provide you with a return shipping label and instructions. Do not send items back without prior authorization.

4. Return Shipping Costs

If the return is due to our error (e.g., wrong item, defective product), we will cover the return shipping cost. Otherwise, you are responsible for return shipping charges. Shipping costs are non-refundable.

5. Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days to your original payment method. Please note that your bank or credit card issuer may take additional time to post the refund.

6. Exchanges

If you need to exchange an item for a different size or color, please return the original item and place a new order. We do not process direct exchanges.

7. Late or Missing Refunds

If you haven't received a refund after the stated period, first check your bank account again. Then contact your credit card company or bank. If you still need assistance, contact us at support@snapbasket.org.

8. Contact

For any questions about returns or refunds, please email support@snapbasket.org or call +1 718-621-2134.